FREELANCE ACCOUNT DIRECTOR

 Position Overview 

As Account Director, you have overall responsibility for managing relationships with our clients, ensuring the team operates within budgets and drives account growth year-over-year. You will be expected to roll up your sleeves when necessary and fully participate in developing great work—

• Supplying strategy and insights for multiple projects running concurrently
• Providing clear, concise direction for the team to work most efficiently
• Supporting the team in every way possible throughout the planning, development, and execution of all work

Your role focuses on building the client’s business, account relationships, and team expertise, with a strong emphasis on global market engagement. You are the clients’ most respected business partner, understanding all channels within the marketing mix to create and capitalize on opportunities that best fit the brand, business, and customer needs. Global experience and launch experience are required for this role.

Key Responsibilities

• Provide leadership necessary to direct and motivate Benchworks team members across disciplines (strategy, creative, technology & finance), translating, communicating, and prioritizing client requirements to ensure our best work exceeds expectations
• Work with planning and creative teams to determine strategic direction for brands and ensure all work is “always” on strategy
• Deliver strategic client presentations and provide recommendations that are concise, insightful, and competitive
• Collaborate closely with project management to formulate comprehensive project plans that align with strategic objectives
• Consistently build and deepen relationships at all levels within the client organization, including stakeholders, ensuring brand continuity across regions
• Reinforce your role as a trusted advisor and consultant, offering global marketing and business solutions to drive business growth
• Maintain a strong understanding of changes in global industry trends and how customer needs are evolving in different markets, developing relevant points of view (POVs) and case studies for client presentation
• Communicate our views and business philosophy, keeping clients updated on industry developments
• Support new business initiatives, leveraging global client relationships in the development of agency growth
• Develop international client proposals and approve associated budgets
• Own global client financials, including forecasts, budgets, and investments, ensuring that key performance indicators (KPIs) are relevant
• Oversee budget tracking across multiple global programs, collaborating with the Account and Finance teams
• Help drive the culture of Benchworks by supporting the development of team members through coaching, mentoring, and skill set enhancement

Qualifications

• Bachelor’s degree in Marketing /Advertising or related field
• 7+ years pharmaceutical agency experience, including four years of client leadership experience in global markets
• Experience marketing pharmaceutical brands across multiple environments
• Experience managing “high science” rare disease brands
• Familiarity with submissions with Medical/Legal/Regulatory teams across international markets
• Superior analytical skills and strategic thinking
• Exceptional communication, presentation, and training skills – articulate, concise, engaging, and effective 
• Strong financial skills – able to manage financial complexities across business operations
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint)

 Compensation and Benefits 

We offer a competitive compensation and benefits package that includes health/life/disability coverage, 401(K) with company contribution, paid time off, professional development, advancement opportunities, and a professional, high-energy, and very collaborative work environment. 

About Benchworks

At Benchworks, our team is built with purpose. We focus on results. We are seeking candidates who are motivated, passionate, and confident to work in an entrepreneurial environment. Our goal is to provide a space where you can collaborate with seasoned industry executives and brand leaders, creative agency pros, and medical and technology experts to navigate the complexities of the life science landscape. 

 About Danforth Health

Danforth Health is a unified platform built to empower life science innovation. By delivering integrated, cross-functional expertise at every stage – from discovery through commercialization – the platform reduces risk, streamlines execution, and maximizes the potential of scientific breakthroughs to reach patients with efficiency and impact.

Danforth Health unites its affiliated entities under a shared identity and purpose, coordinating services across finance and human resources, regulatory and clinical, investor and public relations, commercial and marketing, market research and analytics, and market access and value. This connected model gives companies one adaptable partner to help them advance through critical milestones – whether entering the clinic, preparing for IPO, or executing on commercial strategy.

 

BW Health Group, a Danforth Advisors Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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FREELANCE SENIOR PROJECT MANAGER 

Benchworks is seeking a full-time, experienced, and polished Sr Project Manager to work on established agency brands and exciting new business accounts. The successful candidate will join our talented Project Management team in partnering with our Account Services lead(s) to deliver strategic and innovative solutions that are completed on-time and on-budget for our clients. 

A Sr Project Manager oversees a large account’s overall multi-channel success while also coordinating the day-to-day operations for one or more workstreams, ensuring the development and delivery of agency work. A Sr Project Manager is expected to clearly articulate all facets of tactical delivery for the account and their workstream to agency and client counterparts. The Sr Project Manager is responsible for managing deadlines and budgets for agency projects and accounts. They also serve as a leader and mentor internally, and a key strategic partner on all brand teams.  They may also be asked to contribute to new business requests or participate on internal BW projects and committees that drive account and PM success. 

DEMONSTRATED EXPERIENCE AND EXPERTISE

• Pharmaceutical marketing (experience in both print and digital is ideal)
• Direct and ongoing interaction with client project managers and marketing operations leads
• Primary ownership of all delivery-related aspects of an assigned piece of business
• Simultaneous management of multiple projects of varying complexity
• Process and workflow management and development
• Presentation skills – small groups, team and client-facing
• Demonstrates exceptional leadership by inspiring, mentoring, and guiding teams toward success
• Global launch experience preferred

 RESPONSIBILITIES:

• Partner with Account lead to manage client’s strategic, timing, budgetary expectations
• Facilitate communications between internal agency team members and brand/client’s marketing operations teams and partners
• Work with internal/external cross-functional teams to understand business requirements of assigned projects and develop actionable project schedules that accurately capture the tasks, timelines, resource assignments, and milestones
• Facilitate and/or develop detail-level business rules documentation from high-level campaign business rules developed by the agency strategy team
• Manage third-party and agency partners (e.g., media vendors, technology partners) with respect to their assigned work and deliverables as they relate to your projects/accounts
• Perform campaign management functions as they relate to multi-channel marketing campaigns for your brands (e.g., inbound/outbound file feeds, ensuring direct mail/email triggers are operating correctly)
• Adhere to existing project management processes and contribute to the evolution of these in an effort to continually drive efficiencies
• Develop project-related documentation (e.g., project schedules and timelines, statements of work, work orders, change orders)
• Facilitate internal working sessions with cross-functional teams to ensure project clarity, logistics, etc. are accounted for and actionable
• Maintain all project-related financial reporting (financial status and reconciliations, etc.)
• Lead weekly internal status meetings and project-level finance meetings
• Manage key stakeholders’ expectations throughout the life cycle of the project and consistently communicate key staffing, budget, and financial performance metrics for the project
• Ongoing management and mitigation of project risk (scope/cost)
• Participate in client meetings and calls, as appropriate
• Identify need for and provide conflict resolution, team building, and other support measures, when appropriate

QUALIFICATIONS:

• A minimum of 5 years of project management experience at an advertising agency, including strong digital acumen
• A minimum of 3 years of experience in pharmaceutical project management across various digital and offline tactics (both HCP and patient)
• Background must include work with various digital marketing channels (front- and back-end website development, email marketing, CRM, SEM/SEO, analytics, etc.) as well as traditional offline industry marketing materials (brochures, sales aids, training materials, etc.) and a familiarity with the print development and production lifecycle
• Keen ability to manage multiple deliverables simultaneously
• Excellent oral and written communication skills demonstrated by first-hand experience in facilitation and negotiation with clients
• Strong knowledge of the Microsoft Office suite, Adobe, SmartSheets, Ziflow, Veeva, etc.  Experience in Workbook is a plus
• Soft skills such as problem solving, negotiating, teamwork and collaboration
• Positive attitude and general spirit of teamwork 
• Bachelor’s degree from accredited college or university; PMP is a plus

About Benchworks 

At Benchworks, our team is built with purpose. We focus on results. We are seeking candidates who are motivated, passionate, and confident to work in an entrepreneurial environment. Our goal is to provide a space where you can collaborate with seasoned industry executives and brand leaders, creative agency pros, and medical and technology experts to navigate the complexities of the life science landscape.

About Danforth Health

Danforth Health is a unified platform built to empower life science innovation. By delivering integrated, cross-functional expertise at every stage – from discovery through commercialization – the platform reduces risk, streamlines execution, and maximizes the potential of scientific breakthroughs to reach patients with efficiency and impact.
Danforth Health unites its affiliated entities under a shared identity and purpose, coordinating services across finance and human resources, regulatory and clinical, investor and public relations, commercial and marketing, market research and analytics, and market access and value. This connected model gives companies one adaptable partner to help them advance through critical milestones – whether entering the clinic, preparing for IPO, or executing on commercial strategy.

 

Benchworks, a Danforth Health Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

 

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We are looking for a dynamic and experienced Sr. Account Manager to join our team.  Ideal candidates will primarily handle the day-to-day management of their assigned client accounts.  This includes addressing ongoing client needs such as strategy, creative, reporting, and communications, as well as coordinating with our partners and vendors who oversee related aspects of the client relationship.

Candidates should demonstrate confidence and competency working autonomously and while collaborating with peers.  Candidates should exhibit a commitment to process and organization. The Sr Account Manager works closely with the creative team and the client on assigned brand(s) to ensure all feedback is actionable and on strategy.  This position requires someone who can identify and proactively look for business opportunities with existing clients, and prospects, as well as manage relationships with cross-functional internal partners, agency partners/vendors, stakeholders, and subject matter experts.

Requirements:

• 3-5 experience in client management at an agency focused on clients in the pharma/biotech/life industry or an in-house marketing department; experience working with rare disease brands is preferred but not required
• BA or BS (preferred in Marketing, Communications, or Science)
• Experience with Veeva submissions, including tagging and linking
• Experience preparing and running status meetings
• Excellent written & verbal communication skills
• Team management experience

Key Responsibilities:

• Manages client relationships and oversees project execution
• Ability to execute projects from start to finish, delivering work on time, on budget, on strategy
• Adept at effectively managing multiple concurrent projects and brands
• Uses marketing and branding experience to create value-added benefits for all
• Develop Project Briefs to align with client assignments/expectations
• Able to co-author Creative Briefs and activate internal teams against projects
• Owns development of presentation decks and reporting decks for client meetings
• Fosters team mentality and efficient team organization
• Proactive, ongoing dialogue with client to assess/identify needs and/or opportunities for brand
• Works independently to mobilize team/resources to ensure smooth execution
• Works with third party vendor agency partners
• Expertly manages communication to ensure timely cross-functional communication & managing up/within the organization for highest efficiencies

 

About Benchworks, a division of BW Health Group:   

At Benchworks, our team is built with purpose. We are seeking candidates who are motivated, passionate, and confident to work in an entrepreneurial environment. Our goal is to provide a space where you can collaborate with a wide variety of individuals while being offered opportunities to do great things for patients, their loved ones, and their healthcare professionals.   

 About BW Health Group   

BW Health Group is a family of interconnected companies dedicated to supporting and building partnerships with life sciences companies. BW Health Group is led by industry brand executives and strategists whose goal is to help clients and their brands navigate an ever-evolving healthcare system. 

About Danforth Advisors  

Danforth is the life science industry’s trusted partner for strategic and operational support across corporate, clinical, and commercial functions. The company advises and executes in the areas of finance and accounting, strategic communications, human resources, risk management, clinical and regulatory, and commercial readiness and launch. Founded in 2011, Danforth has partnered with more than 1,000 life science companies, private and public, across all stages of the corporate lifecycle. The company serves clients around the globe from its base in Waltham, Massachusetts and regional operations in New York, Pennsylvania, New Jersey, Maryland, California, and London. Additional information is available at www.danforthadvisors.com.  

  BW Health Group, a Danforth Advisors Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.  

 

 

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